Privacy Policy

1. Introduction

Welcome to Cheezario ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal Information is information that identifies you as an individual or relates to an identifiable individual. We may collect the following types of Personal Information:

• Name, email address, phone number, and billing address
• Delivery address
• Payment information (credit card details, etc.)
• Order history and preferences
• Account login credentials

2.2 Non-Personal Information

We may also collect non-personal information about you, including:

• Browser type and version
• Operating system
• IP address
• Time and date of website visits
• Pages viewed and links clicked
• Device information (such as device ID, model, and manufacturer)

3. How We Collect Information

We collect information from you in several ways:

3.1 Direct Collection

We collect information directly from you when you:

• Create an account or profile
• Place an order
• Sign up for our newsletter
• Contact our customer service
• Participate in surveys, contests, or promotions
• Post reviews or comments

3.2 Automated Collection

We may automatically collect certain information when you visit, use, or navigate our Services through:

• Cookies and similar tracking technologies
• Log files
• Web beacons
• Pixel tags

For more information about our use of cookies, please see our Cookie Policy section below.

3.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners
• Payment processors
• Analytics providers
• Social media platforms (if you connect your account)

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support
• Sending order confirmations and updates
• Communicating about promotions, contests, and surveys
• Sending marketing and promotional materials (if you've opted in)
• Improving our website, products, and services
• Analyzing usage patterns and trends
• Detecting, preventing, and addressing fraud or security issues
• Complying with legal obligations

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as:

• Payment processing
• Order fulfillment and delivery
• Customer service
• Email delivery
• Analytics
• Marketing and advertising

These service providers are authorized to use your personal information only as necessary to provide these services to us.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of Cheezario, our customers, or others.

6. Cookie Policy

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Functional Cookies: Help us remember your preferences and settings.
• Analytics Cookies: Collect information about how you use our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

6.2 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is being sent. However, if you disable cookies, some features of our Services may not function properly.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your password is an important part of our security system, and it is your responsibility to keep it confidential. We recommend using a unique and strong password and limiting access to your computer and browser.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9.1 Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in any marketing email we send you. Even if you opt out, we may still send you non-marketing emails, such as those about your account or orders.

10. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

11. Third-Party Links and Features

Our Services may contain links to third-party websites, applications, or features that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cheezario
Flat 91 Lloyd View, Johnhaven WN6 8BX
Email: [email protected]
Phone: +449934716477

We will respond to your request within a reasonable timeframe.